Privacy Policy

Privacy Policy for Mamdev Yoga App (4champz)

Last Updated: October 24, 2025

Welcome to Mamdev Yoga App ("we," "us," or "our"), operated by Mamdev / MAMDEV YOGA HUB (4CHAMPZ). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using the Mamdev Yoga App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the app.

1. Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

Personal Information

When you register and use our app, we may collect the following personal information:

• Name, email address, phone number, and date of birth
• Profile information such as gender, location (city/region), and profile photo
• Usage data such as session duration, features accessed, and interaction patterns

Health and Wellness Data

To provide personalized yoga recommendations and wellness plans, we collect:

Data Category	Specific Information Collected
Physical Attributes	Height, weight, age, body type, fitness level
Health Conditions	Medical conditions, injuries, physical limitations, chronic illnesses
Medications & Allergies	Current medications, allergic conditions, sensitivities, dietary restrictions
Nutrition Data	Current diet details, eating habits, nutritional preferences, dietary goals
Lifestyle & Yoga Habits	Exercise routine, yoga experience level, practice frequency, preferred yoga styles
Mental Wellness	Stress levels, sleep patterns, meditation habits, mental health goals
Wellness Goals	Fitness objectives, health targets, wellness aspirations, areas of focus

Note: Health data is considered sensitive information and is handled with extra care under applicable laws like the Digital Personal Data Protection Act, 2023 (DPDP Act) in India.

Payment Information

For subscription purchases and event bookings, we collect payment information through secure third-party payment processors (e.g., PhonePe, Razorpay). We do not store complete credit card information on our servers. We may retain transaction IDs, amounts, and dates for record-keeping and dispute resolution.

Geolocation Data

With your permission, we may collect approximate location data (city level) to suggest local yoga events or studios. Precise GPS location is not collected unless explicitly enabled for features like finding nearby classes.

Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to track usage, analyze performance, and personalize content. You can manage cookie preferences through your device settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To create and manage your account, provide yoga sessions, wellness plans, and bookings
• Personalization: To recommend yoga poses, classes, and content based on your profile, health data, and preferences
• Communication: To send notifications, reminders, newsletters, and support responses via email, push notifications, or SMS
• Payments and Transactions: To process subscriptions, bookings, and refunds through integrated payment gateways
• Analytics and Improvement: To analyze app usage, troubleshoot issues, and enhance features using aggregated, anonymized data
• Compliance and Safety: To prevent fraud, ensure compliance with laws, and protect against security threats
• Marketing: To send promotional offers (with your consent) about new features, events, or partner services

3. How We Share Your Information

We do not sell your personal information. We may share data in these limited circumstances:

• Service Providers: With trusted third parties (e.g., cloud hosting on Render.com, payment processors like PhonePe, analytics tools) who need access to perform services on our behalf. These providers are contractually obligated to protect your data.
• Legal Requirements: If required by law, such as responding to court orders, government requests, or to protect rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: For example, sharing profile details with yoga instructors or event organizers for bookings.

4. Data Security

We implement reasonable security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS) and at rest (AES-256)
• Secure storage using PostgreSQL databases with access controls
• Regular security audits and vulnerability scans
• Employee training on data protection best practices

However, no system is completely secure. Please use strong passwords and enable two-factor authentication where available.

5. Data Retention

We retain your information only as long as necessary for the purposes described:

• Account data: Until account deletion or inactivity for 2 years
• Health data: As long as your account is active, or until you request deletion
• Transaction data: 7 years for legal and tax compliance
• Analytics data: Anonymized and retained indefinitely for business insights

You can request deletion of your data at any time via the app settings or by contacting us.

6. Your Rights and Choices

Under the DPDP Act and other applicable laws, you have rights regarding your data:

• Access: Request a copy of your personal information
• Correction: Update inaccurate or incomplete data
• Deletion: Request removal of your data (subject to legal obligations)
• Withdrawal of Consent: Opt out of data processing for certain purposes
• Portability: Receive your data in a structured format
• Objection: Challenge automated decisions affecting you

To exercise these rights, contact us using the details in Section 12. We will respond within 30 days.

7. Children's Privacy

Our app is not intended for children under 18. We do not knowingly collect data from minors. If we discover such data, it will be deleted promptly. Parents/guardians can contact us to manage a child's information.

8. International Data Transfers

We primarily operate in India, but data may be processed by third-party providers in other countries (e.g., AWS regions). Transfers comply with DPDP Act requirements, including standard contractual clauses for protection.

9. Third-Party Links

The app may contain links to external sites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Review their policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or laws. The updated version will be posted in the app with the "Last Updated" date. Continued use after changes constitutes acceptance.

11. Governing Law

This Policy is governed by the laws of India, specifically the Information Technology Act, 2000, and DPDP Act, 2023. Disputes will be resolved in the courts of Bengaluru, Karnataka.

12. Contact Us

Questions or concerns about this Privacy Policy or our practices? Reach out to us anytime. We are here to assist you with any inquiries regarding your privacy, data handling, or app usage.

• Email: 4champz.mamdev@gmail.com – For general support, feedback, or privacy-related questions.
• Phone: +91 81236 60472 – Call during business hours (Monday to Friday, 9 AM to 6 PM IST) for immediate assistance.
• Address: 11 & 12, 2nd Phase, 3Rd Stage, Srinivasnagar, Banashankari, Bengaluru, Karnataka 560050, India – Visit our wellness center for in-person consultations (appointments preferred via email or phone).
• Support Hours: Responses to emails typically within 24-48 hours. For urgent matters, please use the phone option.

If you believe we have mishandled your personal information, you may also contact relevant data protection authorities in India, such as the Data Protection Board under the Digital Personal Data Protection Act, 2023.